Privacy policy

Modern Fastening Solution (“we”, “us”) operates https://modernfasteningsolution.com. This policy explains what personal information we collect through this website, why we collect it, and what we do with it.

What we collect

When you submit an enquiry form we collect the details you enter: your name, company, email address, phone number, city, the product and quantity you are asking about, and your message. We also record which page the enquiry came from, so we know what you were looking at when you contacted us.

We do not collect payment information through this site, and we do not ask for any sensitive personal data.

Why we collect it

Solely to respond to your enquiry and to supply the goods or quotation you asked for. We keep enquiry records so that we can refer back to previous quotations and orders when you contact us again.

What we do not do

• We do not sell, rent or trade your information to anyone.
• We do not add you to a marketing list without asking you first.
• We do not share your details with third parties except where required by law, or where a courier needs your delivery address to deliver your order.

Cookies and analytics

This website sets no advertising or tracking cookies of its own. If we enable a web analytics tool in future, it will be configured to anonymise IP addresses and this policy will be updated before it goes live.

The contact page embeds a Google Maps frame, which is served by Google and may set cookies under Google’s own privacy policy. The map loads only when you scroll to it.

How long we keep it

Enquiry records are retained for as long as we have an ongoing commercial relationship with you, and for a reasonable period afterwards to meet accounting and statutory obligations. You can ask us to delete your record at any time.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email info@modernfasteningsolution.com and we will respond within a reasonable period.

Security

This site is served over HTTPS. Enquiry data is stored on servers we control, with access limited to staff who need it to respond to you. No system is perfectly secure, but we take reasonable technical and organisational measures to protect what you send us.

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